Mobile Tech Sales Specialist

T-Mobile

Delavan (WI)

On-site

USD 40,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock plan

Stock grants

Paid time off

Paid holidays

Transit benefits

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers with technology and service solutions in a fast-paced setting. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, using digital tools and collaborating across channels.

Training is provided, with advancement to Mobile Expert and eligibility for an annual incentive.

Qualifications

High School Diploma or GED required.
6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
Also responsible for other duties/projects as assigned by business management as needed.