Mobile Tech Sales Associate: Customer-Focused Retail

T-Mobile; Natchitoches (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Health insurance

Dental and Vision

Parental and family leave

Job summary

T-Mobile is hiring for a retail associate to engage customers and facilitate their technology and service needs in a fast-paced environment. The role emphasizes building product knowledge, demonstrating solutions, and guiding customers through their shopping journey.

Success is measured by customer satisfaction and proficiency with digital tools, with opportunities for growth and annual stock grants. Benefits include comprehensive health coverage, paid time off, and employee stock programs.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate to engage customers and facilitate their technology and service needs in a fast-paced environment. The role emphasizes building product knowledge, demonstrating solutions, and guiding customers through their shopping journey.

Success is measured by customer satisfaction and proficiency with digital tools, with opportunities for growth and annual stock grants. Benefits include comprehensive health coverage, paid time off, and employee stock programs.