Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Palmdale (CA); Presencial; USD 22.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

401(k) plan

Employee stock grants

Paid time off

Stock purchase plan

Annual stock grants

Resumo da vaga

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them choose technology and service plans while showcasing features and benefits.

You will build product knowledge, use digital tools, and guide customers through their shopping journey. The role emphasizes customer interaction, problem solving, and teamwork, with training provided to stay current on wireless innovations and processes.

Qualificações

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formação

High School Diploma / GED

Descrição da vaga

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them choose technology and service plans while showcasing features and benefits.

You will build product knowledge, use digital tools, and guide customers through their shopping journey. The role emphasizes customer interaction, problem solving, and teamwork, with training provided to stay current on wireless innovations and processes.