Mobile Tech Sales Specialist

T-Mobile US Inc.; California; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile US Inc. is seeking a customer-focused associate to assist customers with technology and service solutions in a fast-paced retail environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with performance measured by customer satisfaction and product knowledge. Training and team collaboration are key aspects of the position.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to learn retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Customer Service

Communication

Sales

Teamwork Orientation

Multitasking

Customer Problem Solving

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a customer-focused associate to assist customers with technology and service solutions in a fast-paced retail environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with performance measured by customer satisfaction and product knowledge. Training and team collaboration are key aspects of the position.