Mobile Tech Sales Specialist

T-Mobile US Inc.; Lake Placid (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Family building benefits

Commuter/transit programs

Job summary

T-Mobile US Inc. hires for retail associate roles to engage customers, demonstrate technology solutions, and guide shoppers through their buying journey in a fast-paced environment.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with strong focus on product knowledge and customer satisfaction. Training is provided to develop skills and knowledge. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in Retail preferred.
• Must be 18+ and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change agility

Communication

Customer solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma or GED

Job description

T-Mobile US Inc. hires for retail associate roles to engage customers, demonstrate technology solutions, and guide shoppers through their buying journey in a fast-paced environment.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with strong focus on product knowledge and customer satisfaction. Training is provided to develop skills and knowledge. Equal opportunity employer.