Mobile Tech Sales Specialist

T-Mobile US Inc.; Concord (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Paid time off

Medical, dental, vision insurance

Job summary

T-Mobile US Inc. is hiring a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, and recommend service plans. You will use digital tools to showcase coverage and features and complete training to stay updated on wireless innovations.

The role emphasizes customer interaction, problem-solving, and teamwork, with strong growth opportunities and a competitive pay structure. Eligible for benefits and stock programs.

Qualifications

• High School Diploma/GED is required or equivalent.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change agility

Communication

Customer service

Sales

Multitasking

Teamwork

Job description

T-Mobile US Inc. is hiring a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, and recommend service plans. You will use digital tools to showcase coverage and features and complete training to stay updated on wireless innovations.

The role emphasizes customer interaction, problem-solving, and teamwork, with strong growth opportunities and a competitive pay structure. Eligible for benefits and stock programs.