Mobile Tech Sales Associate

T-Mobile; Beloit (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grant

Paid Time Off

Job summary

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey in a fast-paced store environment.

You will build product knowledge, support service plan recommendations, and use digital tools to help customers understand coverage and features. A strong focus on customer satisfaction and teamwork is essential.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey in a fast-paced store environment.

You will build product knowledge, support service plan recommendations, and use digital tools to help customers understand coverage and features. A strong focus on customer satisfaction and teamwork is essential.