Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Yucca Valley (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a customer-focused associate to help customers explore wireless solutions, compare service plans, and find the best product fit. You will use digital tools to demonstrate features and map options to customer needs in a fast-paced retail setting.

Responsibilities include building product knowledge, delivering personalized service, and collaborating with teammates to ensure a smooth shopping journey. The role requires 18+ and eligibility to work in the United States.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail setting is preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform additional duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a customer-focused associate to help customers explore wireless solutions, compare service plans, and find the best product fit. You will use digital tools to demonstrate features and map options to customer needs in a fast-paced retail setting.

Responsibilities include building product knowledge, delivering personalized service, and collaborating with teammates to ensure a smooth shopping journey. The role requires 18+ and eligibility to work in the United States.