Mobile Tech Sales & Service Associate

T-Mobile; Middletown Township (PA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Paid Time Off

Paid Holidays

Parental Leave

Flexible Spending Account

Discounts on Mobile Service

Job summary

T-Mobile is hiring for a Retail Associate role focused on delivering personalized technology and service solutions. You will help customers explore plans, devices, and options while building knowledge of wireless technology in a fast-paced store environment.

The role emphasizes strong communication, problem solving, and teamwork, with on-the-job training and opportunities for growth within a nationwide retailer.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate role focused on delivering personalized technology and service solutions. You will help customers explore plans, devices, and options while building knowledge of wireless technology in a fast-paced store environment.

The role emphasizes strong communication, problem solving, and teamwork, with on-the-job training and opportunities for growth within a nationwide retailer.