Mobile Sales Pro — Growth & Stock Benefits

T-Mobile USA; Bushnell (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers in a fast-paced retail setting, building product knowledge and providing technology and service solutions.

You will guide customers through their shopping journey, develop skills in digital tools, and support customer satisfaction. Role emphasizes customer interaction, product knowledge, and service plan recommendations, with opportunities for on-the-job training and advancement within the company.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Change Agility (Required).
• Communication (Required).
• Customer Problem Solving (Required).
• Customer Service (Required).
• Engaging People (Required).
• Multitasking (Required).
• Sales (Required).
• Teamwork Orientation (Required).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Teamwork

Problem Solving

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers in a fast-paced retail setting, building product knowledge and providing technology and service solutions.

You will guide customers through their shopping journey, develop skills in digital tools, and support customer satisfaction. Role emphasizes customer interaction, product knowledge, and service plan recommendations, with opportunities for on-the-job training and advancement within the company.