Mobile Tech Sales Pro — Drive Solutions & Growth

T-Mobile; Charlotte (NC); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental/vision insurance

401(k) plan

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile is hiring for a Mobile Associate to engage customers in a fast-paced retail setting. You will learn the products, demonstrate features, and recommend service plans while guiding customers through the shopping journey.

The role emphasizes customer interaction, digital tool usage, and teamwork. On-the-job training leads to growth, with a clear path toward the Mobile Expert role and potential incentives.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or retail sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Age 18+

Education

High School Diploma/GED

Tools

Retail Systems

Job description

T-Mobile is hiring for a Mobile Associate to engage customers in a fast-paced retail setting. You will learn the products, demonstrate features, and recommend service plans while guiding customers through the shopping journey.

The role emphasizes customer interaction, digital tool usage, and teamwork. On-the-job training leads to growth, with a clear path toward the Mobile Expert role and potential incentives.