Mobile Tech Sales Pro

tmobile; Rancho Santa Margarita (CA); On-site; USD 55,104,000 - 60,614,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers and guiding their technology needs. You will demonstrate solutions, explain service plans, and help shoppers navigate products in a fast-paced store environment.

The role emphasizes strong communication, problem solving, and multitasking as you build product knowledge, use digital tools, and work with teammates to ensure a smooth shopping experience. Training and opportunities for advancement are available.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in Retail (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Communication

Customer service

Sales

Teamwork

Multitasking

Change agility

Engaging people

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers and guiding their technology needs. You will demonstrate solutions, explain service plans, and help shoppers navigate products in a fast-paced store environment.

The role emphasizes strong communication, problem solving, and multitasking as you build product knowledge, use digital tools, and work with teammates to ensure a smooth shopping experience. Training and opportunities for advancement are available.