Mobile Tech Sales Pro — Retail Excellence

T-MOBILE USA, Inc.; Perryville (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Disability insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service choices in a fast-paced store environment.

You will develop product knowledge, demonstrate solutions, and help customers throughout their shopping journey, with success measured by satisfaction and the ability to use digital tools.

The role offers comprehensive benefits, on-the-job training, and opportunities for growth within a diverse team.

Qualifications

• High School Diploma or GED is required.
• Approximately 6 months of customer service or sales experience preferred in a retail setting.
• Must be 18 years of age and legally able to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Effective communication

Team collaboration

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service choices in a fast-paced store environment.

You will develop product knowledge, demonstrate solutions, and help customers throughout their shopping journey, with success measured by satisfaction and the ability to use digital tools.

The role offers comprehensive benefits, on-the-job training, and opportunities for growth within a diverse team.