Mobile Tech Sales Pro

T-MOBILE USA, Inc.; Fargo (ND); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Tuition assistance

Discounts

Job summary

T-Mobile USA, Inc. is hiring for a retail customer associate in Fargo, ND. You will engage customers, demonstrate technology solutions, and guide them through their shopping journey, combining product knowledge with digital tools to improve satisfaction.

This role emphasizes customer interaction, learning retail processes, and contributing to a team-driven environment with opportunities for stock-related benefits and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Passionate customer advocate with the desire to be yourself when connecting with customers.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales ability

Digital tools

Communication

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail customer associate in Fargo, ND. You will engage customers, demonstrate technology solutions, and guide them through their shopping journey, combining product knowledge with digital tools to improve satisfaction.

This role emphasizes customer interaction, learning retail processes, and contributing to a team-driven environment with opportunities for stock-related benefits and a comprehensive benefits package.