Mobile Retail Sales Pro - Tech Solutions & Customer Delight

T-MOBILE USA, Inc.; Ada (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Medical, dental and vision insurance

Commuter and transit programs

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers, demonstrate technology, and guide them through their shopping journey in a fast-paced retail environment.

You will learn product features, network plans, and digital tools while building knowledge and delivering personalized solutions. The role emphasizes customer service, teamwork, and achieving satisfaction targets, with a strong focus on growth and company benefits.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers, demonstrate technology, and guide them through their shopping journey in a fast-paced retail environment.

You will learn product features, network plans, and digital tools while building knowledge and delivering personalized solutions. The role emphasizes customer service, teamwork, and achieving satisfaction targets, with a strong focus on growth and company benefits.