Mobile Tech Sales Pro

T-Mobile; Bryan (OH); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Discounts on mobile service

Job summary

T-Mobile is hiring for a retail associate role in the United States. The position focuses on assisting customers with technology and service needs, building product knowledge, and guiding shoppers through the buying journey.

You will use digital tools to explain plans, demonstrate coverage, and ensure a positive customer experience. Responsibilities include meeting customer needs, completing training on wireless solutions, and working with teammates to support store goals.

Qualifications

• Required: High School Diploma or GED.
• 6 months of customer service and/or sales experience (Retail) preferred.

Responsibilities

• Deliver personalized technology and service solutions.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

At least 18 years of age

Legally authorized to work in the US

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate role in the United States. The position focuses on assisting customers with technology and service needs, building product knowledge, and guiding shoppers through the buying journey.

You will use digital tools to explain plans, demonstrate coverage, and ensure a positive customer experience. Responsibilities include meeting customer needs, completing training on wireless solutions, and working with teammates to support store goals.