Mobile Retail Sales Pro - Tech Solutions & Customer Care

T-Mobile; Bemidji (MN); On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Holidays

Parental leave

Tuition assistance

Job summary

T-Mobile is hiring in Bemidji, MN. You will engage customers, demonstrate technology and service options, and guide them through their shopping journey, building product knowledge and using digital tools to tailor plans.

The role emphasizes customer interaction, adaptability, and teamwork, with on-the-job training, competitive compensation, and access to extensive benefits and stock programs.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring in Bemidji, MN. You will engage customers, demonstrate technology and service options, and guide them through their shopping journey, building product knowledge and using digital tools to tailor plans.

The role emphasizes customer interaction, adaptability, and teamwork, with on-the-job training, competitive compensation, and access to extensive benefits and stock programs.