Mobile Tech Sales Associate — Stock Grants & Growth

T-Mobile; Holly Springs (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical-Dental-Vision Insurance

401(k) with stock grants

Paid time off & holidays

Job summary

T-Mobile US Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey to meet their needs.

Responsibilities include delivering personalized solutions, using digital tools to explain plans and devices, and completing training to stay current with wireless technology innovations. Strong communication and teamwork are essential for this role.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Change agility

Engaging people

Multitasking

Teamwork orientation

Customer problem solving

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey to meet their needs.

Responsibilities include delivering personalized solutions, using digital tools to explain plans and devices, and completing training to stay current with wireless technology innovations. Strong communication and teamwork are essential for this role.