Mobile Sales Pro — Stock Grants & Growth Path

T-MOBILE USA, Inc.; Eastvale (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Holiday pay

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and assist with their technology and service needs in a fast-paced retail setting. You will build relationships, demonstrate product benefits, and guide customers to personalized device and service solutions.

The role emphasizes training, usage of digital tools, and contributing to a seamless customer experience. Benefits include competitive pay and access to stock grants and other total rewards.

Qualifications

• High school diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and assist with their technology and service needs in a fast-paced retail setting. You will build relationships, demonstrate product benefits, and guide customers to personalized device and service solutions.

The role emphasizes training, usage of digital tools, and contributing to a seamless customer experience. Benefits include competitive pay and access to stock grants and other total rewards.