Mobile Tech Sales Associate — Stock‑Eligible

T-Mobile; Donaldsonville (LA); On-site; USD 25,000 - 28,000; Full time

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers find the right technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate network features, and guide customers through their shopping journey while developing skills in customer interaction, digital tools, and service plan recommendations. Equal opportunity employer.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers find the right technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate network features, and guide customers through their shopping journey while developing skills in customer interaction, digital tools, and service plan recommendations. Equal opportunity employer.