Mobile Tech Sales Associate - Stock, Benefits & Growth

T-MOBILE USA, Inc.; Monroe (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Annual stock grants

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey, with success measured by customer satisfaction, product knowledge, and effective use of digital resources.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey, with success measured by customer satisfaction, product knowledge, and effective use of digital resources.