Mobile Tech Sales Associate: Growth & Stock Benefits

T-Mobile; Reynoldsburg (OH); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Mobile service discounts

Home internet discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and helping with technology and service needs in a fast-paced environment.

The role emphasizes product knowledge, demonstrations of technology solutions, and building strong customer relationships to drive satisfaction and loyalty. Training is provided, with opportunities for annual incentives, stock grants, and a comprehensive benefits package including medical, dental, vision, 401(k), paid time

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Work Authorization in USA

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and helping with technology and service needs in a fast-paced environment.

The role emphasizes product knowledge, demonstrations of technology solutions, and building strong customer relationships to drive satisfaction and loyalty. Training is provided, with opportunities for annual incentives, stock grants, and a comprehensive benefits package including medical, dental, vision, 401(k), paid time