Mobile Tech Sales Associate — Stock & Benefits

tmobile; Tustin (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Stock grants

Stock purchase plan

Paid time off

Holidays

Family leave

Discounts

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers in retail locations with technology and service solutions. You will learn product features, demonstrate plans, and guide shoppers through their journey, with on‑the‑job training and a path to higher roles.

The role offers base pay with incentives, training pay during onboarding, stock grants, and a comprehensive benefits package, plus opportunities to grow within a dynamic, customer‑focused team.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers in retail locations with technology and service solutions. You will learn product features, demonstrate plans, and guide shoppers through their journey, with on‑the‑job training and a path to higher roles.

The role offers base pay with incentives, training pay during onboarding, stock grants, and a comprehensive benefits package, plus opportunities to grow within a dynamic, customer‑focused team.