Mobile Tech Sales Associate – In-Store Expert

T-Mobile; Centereach (NY); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology and service options, and support shopping journeys in a fast-paced retail setting.

Role emphasizes product knowledge, digital tool usage, and excellent customer interactions to build loyalty and drive sales. Training is provided, with full benefits and growth opportunities within the Un‑carrier culture.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Change Agility

Customer Problem Solving

Engaging People

Multitasking

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology and service options, and support shopping journeys in a fast-paced retail setting.

Role emphasizes product knowledge, digital tool usage, and excellent customer interactions to build loyalty and drive sales. Training is provided, with full benefits and growth opportunities within the Un‑carrier culture.