Mobile Tech Sales Specialist – In-Store, Customer-First

T-Mobile; Rincon (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Mobile service discounts

Home internet discounts

Pet insurance

Commuter benefits

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey while developing skills in customer interaction, digital tool usage, and service plan recommendations. The position offers competitive base pay, training pay, on-the-job training, stock grants, benefits, and

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Communication

Customer Service

Customer Problem Solving

Sales

Teamwork Orientation

Change Agility

Engaging People

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey while developing skills in customer interaction, digital tool usage, and service plan recommendations. The position offers competitive base pay, training pay, on-the-job training, stock grants, benefits, and