Mobile Tech Sales Associate

T-Mobile US Inc.; Danville (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Parental leave

Family building benefits

Disability insurance

Mobile service discounts

Home internet discounts

Transit programs

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will demonstrate network coverage, explain service plans, and guide shoppers through their selections.

The role emphasizes customer interaction, digital tools, teamwork, and ongoing training. In return, employees benefit from stock grants, an employee stock purchase plan, a 401(k), paid time off, holidays, and comprehensive medical,

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Change Agility (Required)
• Communication (Required)
• Customer Problem Solving (Required)
• Customer Service (Required)
• Engaging People (Required)
• Multitasking (Required)
• Sales (Required)
• Teamwork Orientation (Required)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience, Retail environment

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will demonstrate network coverage, explain service plans, and guide shoppers through their selections.

The role emphasizes customer interaction, digital tools, teamwork, and ongoing training. In return, employees benefit from stock grants, an employee stock purchase plan, a 401(k), paid time off, holidays, and comprehensive medical,