Mobile Sales Associate — Growth, Training & Perks

T-MOBILE USA, Inc.; Lihue (HI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts and bring the T-Mobile brand to life.

You will learn on the job, delight customers with hands-on demos, and grow into more advanced roles as you build expertise in devices and services. You will complete new employee training and participate in a fast-paced environment where technology, customer needs, and the Retail experience continually evolve.

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.

Responsibilities

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to demonstrate network coverage and plans.
• Establishes relationships with T-Mobile employees across channels to resolve issues and identify leads.

Skills

Passionate customer advocate

Competitive drive

Willingness to learn with peers

Balancing customer needs and goals

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts and bring the T-Mobile brand to life.

You will learn on the job, delight customers with hands-on demos, and grow into more advanced roles as you build expertise in devices and services. You will complete new employee training and participate in a fast-paced environment where technology, customer needs, and the Retail experience continually evolve.