Mobile Tech Sales Associate — Growth & Benefits

T-Mobile; Crestwood (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Parental and family leave

Tuition assistance

Stock grants for all employees

Job summary

T-Mobile is hiring a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with growth through training and performance incentives. Equal opportunity employer with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Ability to learn retail processes, systems and wireless technology quickly.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma or GED

Job description

T-Mobile is hiring a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with growth through training and performance incentives. Equal opportunity employer with comprehensive benefits.