Mobile Tech Sales Associate: Grow in Retail

T-MOBILE USA, Inc.; Arlington Heights (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

12 Holidays

Job summary

T-Mobile USA, Inc. in Arlington Heights is seeking a Mobile Associate to engage customers, explain technology and service options, and support their shopping journey across a fast-paced retail environment.

You will build product knowledge, demonstrate solutions using digital tools, and participate in ongoing training to stay current on plans and devices. Strong communication and sales skills help deliver a personalized customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be 18+ and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Arlington Heights is seeking a Mobile Associate to engage customers, explain technology and service options, and support their shopping journey across a fast-paced retail environment.

You will build product knowledge, demonstrate solutions using digital tools, and participate in ongoing training to stay current on plans and devices. Strong communication and sales skills help deliver a personalized customer experience.