Mobile Tech Sales Associate

T-MOBILE USA, Inc.; Montowese (CT); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Employee stock grants

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a customer-focused sales associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations while contributing to a positive shopper experience and loyalty. Training and career growth are emphasized.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• At least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• All other duties/projects as assigned by business management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a customer-focused sales associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations while contributing to a positive shopper experience and loyalty. Training and career growth are emphasized.