Mobile Tech Sales Associate

T-Mobile US Inc.; Norwalk (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced retail setting.

The role emphasizes product knowledge, digital tool usage, and building strong customer relationships. Training is provided, with opportunities for growth and stock-based incentives. This position is based in Norwalk, CT and requires working in-store.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience (preferred).
• Strong communication and problem-solving skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

US Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced retail setting.

The role emphasizes product knowledge, digital tool usage, and building strong customer relationships. Training is provided, with opportunities for growth and stock-based incentives. This position is based in Norwalk, CT and requires working in-store.