Mobile Tech Sales Associate

T-Mobile; Mooresville, Northern (NC, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

12 paid holidays

Job summary

At T-Mobile, Mobile Associates engage customers in a fast-paced retail environment, demonstrating network features and helping shoppers choose plans and devices. You will learn store processes, use digital tools, and build knowledge to deliver personalized solutions while delivering great service.

Compensation starts with hourly pay plus on‑the‑job training pay, with additional incentives and a guaranteed base.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED (Required)

Job description

At T-Mobile, Mobile Associates engage customers in a fast-paced retail environment, demonstrating network features and helping shoppers choose plans and devices. You will learn store processes, use digital tools, and build knowledge to deliver personalized solutions while delivering great service.

Compensation starts with hourly pay plus on‑the‑job training pay, with additional incentives and a guaranteed base.