Tech-Savvy Mobile Sales Associate

T-Mobile; Fort Dodge (IA); On-site; USD 2,480,000 - 3,168,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Dental insurance

Vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options in a fast-paced store environment.

The role emphasizes product knowledge, digital tool usage, and exceptional customer service, with training provided and opportunities to grow within the Un-carrier culture. Competitive base pay of $18 per hour, training pay, and potential incentives, plus comprehensive benefits and stock grants for eligible

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Legally allowed to work

Education

High School Diploma/GED

6 months experience in customer service/sales

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options in a fast-paced store environment.

The role emphasizes product knowledge, digital tool usage, and exceptional customer service, with training provided and opportunities to grow within the Un-carrier culture. Competitive base pay of $18 per hour, training pay, and potential incentives, plus comprehensive benefits and stock grants for eligible