Mobile Tech Sales Associate

T-Mobile; Anaheim (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Job summary

T-Mobile in Anaheim, CA is hiring Mobile Associates to engage customers and guide them through technology and service options in a fast-paced retail setting. You will build product knowledge and demonstrate solutions while helping customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided, and success is measured by satisfaction and knowledge.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Anaheim, CA is hiring Mobile Associates to engage customers and guide them through technology and service options in a fast-paced retail setting. You will build product knowledge and demonstrate solutions while helping customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided, and success is measured by satisfaction and knowledge.