Mobile Retail Tech Sales Associate

T-Mobile; Costa Mesa (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations in Costa Mesa, CA. You will engage customers, demonstrate device and service solutions, and use digital tools to explain network coverage and benefits.

The role emphasizes building relationships, completing training, and contributing to a seamless customer experience. You'll work in a fast-paced environment with a focus on delivering personalized solutions, driving sales, and upholding T-Mobile’s standards of service.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations in Costa Mesa, CA. You will engage customers, demonstrate device and service solutions, and use digital tools to explain network coverage and benefits.

The role emphasizes building relationships, completing training, and contributing to a seamless customer experience. You'll work in a fast-paced environment with a focus on delivering personalized solutions, driving sales, and upholding T-Mobile’s standards of service.