Mobile Tech Sales Advisor — Stock Grants Eligible

T-Mobile US Inc.; Reynoldsburg (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Employee stock grants

Paid time off and holidays

Job summary

T-Mobile USA in the United States is looking for a Mobile Associate to support retail operations and assist customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey in a fast-paced environment.

We offer a competitive base pay with training pay, on-the-job growth, and access to comprehensive benefits including stock grants, a 401(k), and paid time off.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Problem Solving

Teamwork

Multitasking

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA in the United States is looking for a Mobile Associate to support retail operations and assist customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey in a fast-paced environment.

We offer a competitive base pay with training pay, on-the-job growth, and access to comprehensive benefits including stock grants, a 401(k), and paid time off.