Mobile Sales and Tech Advisor — Stock Grant Eligible

T-Mobile; Bakersfield (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Employee stock grants

Stock purchase plan

Paid time off

Health, dental, and vision insurance

Training pay during onboarding

Annual stock grant

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers and recommend technology and service solutions in a fast-paced retail setting.

You will develop product knowledge, use digital tools to demonstrate coverage and plans, complete training, and collaborate across channels to ensure a seamless experience for customers. Training pay applies during onboarding, with opportunities for performance-based incentives and stock grants.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in retail preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to learn retail processes, systems, and wireless tech.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Handle additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers and recommend technology and service solutions in a fast-paced retail setting.

You will develop product knowledge, use digital tools to demonstrate coverage and plans, complete training, and collaborate across channels to ensure a seamless experience for customers. Training pay applies during onboarding, with opportunities for performance-based incentives and stock grants.