Mobile Retail Sales Pro — Growth, Training Pay, Stock

T-Mobile; Bohemia (NY); Vor Ort; USD 29.000 - 39.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Zusammenfassung

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology and service options, and support retail operations in a fast-paced store setting.

You will build product knowledge, use digital tools to explain plans and features, and guide customers through their shopping journey. The role emphasizes communication, problem solving, and a customer-focused approach to drive loyalty.

Qualifikationen

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Must be 18+ and legally authorized to work in the United States.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Change Agility

Engaging People

Age 18+

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology and service options, and support retail operations in a fast-paced store setting.

You will build product knowledge, use digital tools to explain plans and features, and guide customers through their shopping journey. The role emphasizes communication, problem solving, and a customer-focused approach to drive loyalty.