Mobile Tech & Retail Sales Pro

T-Mobile; San Juan Capistrano (CA); On-site; USD 42,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus

Stock grants

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

Build product knowledge, demonstrate network features, and complete training while collaborating with teammates to ensure a seamless customer journey. The role offers a competitive base pay, a $1,500 sign-on bonus after 90 days, and extensive benefits including stock grants and 401(k).

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and problem-solving abilities are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Problem solving

Engaging people

Adaptability

Education

High School Diploma

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

Build product knowledge, demonstrate network features, and complete training while collaborating with teammates to ensure a seamless customer journey. The role offers a competitive base pay, a $1,500 sign-on bonus after 90 days, and extensive benefits including stock grants and 401(k).