Mobile Sales Pro: Tech Demos & Customer Care

T-Mobile; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) and stock grants

Paid time off and holidays

Employee stock purchase plan

Mobile and home internet discounts

Job summary

T-Mobile in Houston is seeking a Mobile Associate to support retail operations, helping customers with devices and service solutions. You will use digital tools to show coverage and benefits, build relationships, and contribute to a seamless customer experience.

Required is a high school diploma; six months of retail customer service or sales experience is preferred. Training completes for product knowledge, with incentives and benefits discussed on hire.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales in a retail setting preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective support.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile in Houston is seeking a Mobile Associate to support retail operations, helping customers with devices and service solutions. You will use digital tools to show coverage and benefits, build relationships, and contribute to a seamless customer experience.

Required is a high school diploma; six months of retail customer service or sales experience is preferred. Training completes for product knowledge, with incentives and benefits discussed on hire.