Mobile Sales Pro: Tech Solutions & Customer Experience

T-Mobile; Brenham (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Tuition assistance

Disability insurance

Life insurance

Discounts

Annual stock grants

Job summary

T-Mobile is hiring a Mobile Associate in Brenham, TX. You will help customers with technology and service needs, build product knowledge, and guide shoppers through their journey in a fast-paced retail environment.

You’ll learn about network plans and devices, deliver personalized solutions, and collaborate with teammates to ensure a seamless experience. A high school diploma and 6 months of customer service or sales experience are preferred; you must be 18+ and legally eligible to work in the

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months of customer service/sales experience (Preferred)

Job description

T-Mobile is hiring a Mobile Associate in Brenham, TX. You will help customers with technology and service needs, build product knowledge, and guide shoppers through their journey in a fast-paced retail environment.

You’ll learn about network plans and devices, deliver personalized solutions, and collaborate with teammates to ensure a seamless experience. A high school diploma and 6 months of customer service or sales experience are preferred; you must be 18+ and legally eligible to work in the