Mobile Sales Pro: Tech Solutions & Customer Experience

T-Mobile; Houston (TX); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Stock grant

401(k)

Paid time off

Employee stock purchase plan

Job summary

T-Mobile is hiring in Houston to support retail operations, helping customers with technology and service choices in a fast-paced setting. You’ll build product knowledge, demonstrate features, and guide shoppers through their journey, aiming for high customer satisfaction.

Role emphasizes digital tool use, communication skills, and teamwork; training is provided, with incentives and stock benefits as part of Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales in a retail setting preferred.
• 18+ and legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Use digital tools to explain network coverage, plans and features.
• Complete required training on retail processes and wireless tech.
• Collaborate with colleagues to ensure a seamless customer experience.
• Perform other duties as assigned by management.

Skills

Customer Service

Communication

Sales

Change Agility

Multitasking

Teamwork

Problem Solving

Education

High School Diploma

Job description

T-Mobile is hiring in Houston to support retail operations, helping customers with technology and service choices in a fast-paced setting. You’ll build product knowledge, demonstrate features, and guide shoppers through their journey, aiming for high customer satisfaction.

Role emphasizes digital tool use, communication skills, and teamwork; training is provided, with incentives and stock benefits as part of Total Rewards.