Mobile Tech & Customer Experience Pro

T-Mobile; Dallas (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Tuition assistance

Mobile and home internet discounts

Job summary

T-Mobile is seeking a Mobile Associate in Dallas, Texas to support retail operations by engaging customers and facilitating their technology and service needs. The role involves building product knowledge and assisting customers throughout their shopping journey in a fast-paced environment.

Qualifications include a High School Diploma and customer service experience. Employees enjoy competitive pay starting at $18.00 per hour, with opportunities for incentives and additional benefits including health insurance and 401(k).

Qualifications

• 6 months of customer service and/or sales experience in a retail environment preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions.
• Utilize digital tools to demonstrate product features to enhance customer understanding.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues across channels for a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate in Dallas, Texas to support retail operations by engaging customers and facilitating their technology and service needs. The role involves building product knowledge and assisting customers throughout their shopping journey in a fast-paced environment.

Qualifications include a High School Diploma and customer service experience. Employees enjoy competitive pay starting at $18.00 per hour, with opportunities for incentives and additional benefits including health insurance and 401(k).