Mobile Tech Sales & Customer Experience Associate

T-Mobile; Denver (CO); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Tuition assistance

Mobile service discounts

Job summary

T-Mobile is searching for dedicated associates in Denver, CO to support retail operations by engaging customers and helping them understand technology solutions. The role involves building product knowledge, showcasing services, and enhancing customer interaction. Ideal candidates should have a High School Diploma and some experience in customer service or sales.

T-Mobile offers competitive pay starting at $20.50 per hour plus training pay, and a comprehensive benefits package to promote employee wellbeing.

Qualifications

• 6 months of customer service and/or sales experience, preferably in a retail environment.

Responsibilities

• Develop proficiency in customer service to deliver personalized technology solutions.
• Utilize digital tools to enhance customer understanding of service plans.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues for seamless customer experiences.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is searching for dedicated associates in Denver, CO to support retail operations by engaging customers and helping them understand technology solutions. The role involves building product knowledge, showcasing services, and enhancing customer interaction. Ideal candidates should have a High School Diploma and some experience in customer service or sales.

T-Mobile offers competitive pay starting at $20.50 per hour plus training pay, and a comprehensive benefits package to promote employee wellbeing.