Mobile Tech Concierge

Comcast Resume; Arvada (CO); On-site; USD 23,000 - 30,000; Full time

Job summary

Comcast is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment and provide exceptional customer support for mobile products and services.

You will activate devices, educate customers, troubleshoot issues, and assist with returns while upholding Comcast

Qualifications

• 0-2 years of relevant work experience.
• High School Diploma or GED required.

Responsibilities

• Activate mobile devices and educate customers on usage.
• Troubleshoot issues and manage account security escalations.
• Assist with returns, warranty claims, and device exchanges.
• Maintain store cleanliness and organize displays to support customer experience.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment and provide exceptional customer support for mobile products and services.

You will activate devices, educate customers, troubleshoot issues, and assist with returns while upholding Comcast