Mobile Tech Advisor — Training Pay & Growth Path

T-Mobile; Milford (DE); On-site; USD 22,162 - 31,564; Full time

Job summary

T-Mobile is seeking a retail operations support professional in Milford, Delaware, to engage customers and facilitate technology and service needs. The role emphasizes building product knowledge and delivering personalized solutions to enhance customer satisfaction.

The ideal candidate should have a High School Diploma and six months of customer service experience. Compensation includes an hourly base pay of $19.50 plus potential annual incentives.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience, preferably in a retail environment.

Responsibilities

• Support retail operations by engaging customers and facilitating their technology and service needs.
• Utilize digital tools to demonstrate product features and service plans.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Customer advocacy

Sales proficiency

Balance customer needs with performance goals

Competitive drive

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is seeking a retail operations support professional in Milford, Delaware, to engage customers and facilitate technology and service needs. The role emphasizes building product knowledge and delivering personalized solutions to enhance customer satisfaction.

The ideal candidate should have a High School Diploma and six months of customer service experience. Compensation includes an hourly base pay of $19.50 plus potential annual incentives.