Tech-Savvy Wireless Retail Associate

T-Mobile; Milford (NH); On-site; USD 22,162 - 31,564; Part time

Job summary

T-Mobile is seeking an individual for a retail operations role in Milford, New Hampshire. The position focuses on engaging customers and supporting their technology needs in a dynamic environment.

The role requires proficiency in customer service, knowledge of digital tools, and collaboration with team members to enhance customer experience. A high school diploma and 6 months of experience in customer service or sales is preferred.

Compensation includes an hourly base pay of $19.50 plus $5.00 per hour training pay.

Qualifications

• High School Diploma/GED is required to apply.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Candidates must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate product features and service plans.
• Complete required training on retail processes and wireless technology innovations.
• Collaborate with colleagues to ensure a seamless customer experience.
• Assist business management with additional duties/projects as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking an individual for a retail operations role in Milford, New Hampshire. The position focuses on engaging customers and supporting their technology needs in a dynamic environment.

The role requires proficiency in customer service, knowledge of digital tools, and collaboration with team members to enhance customer experience. A high school diploma and 6 months of experience in customer service or sales is preferred.

Compensation includes an hourly base pay of $19.50 plus $5.00 per hour training pay.