Mobile Store Specialist - Un-Carrier Growth & Benefits

T-Mobile US Inc.; BLOOMINGTON (MN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive base salary

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Stock grants and incentives

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to be the face of our brand in a warehouse/club kiosk setting. You’ll educate customers, demonstrate products, and drive solutions in a high-traffic environment while delivering outstanding service and building lasting relationships.

You’ll train on the latest store processes, stay customer-focused, and help customers stay connected to what matters most. This role emphasizes energy, passion, and exceptional customer experiences.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and interpersonal skills required.
• Ability to learn and adapt in a fast-paced retail setting.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment, using digital tools and effectively communicating the value of benefits.
• Complete training on store-in-store experience, new skills, products, processes, and systems; continuously learn and share knowledge.
• Build rapport, trust, and loyalty with customers while driving sales activity and referrals.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, retail environment (Preferred)

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to be the face of our brand in a warehouse/club kiosk setting. You’ll educate customers, demonstrate products, and drive solutions in a high-traffic environment while delivering outstanding service and building lasting relationships.

You’ll train on the latest store processes, stay customer-focused, and help customers stay connected to what matters most. This role emphasizes energy, passion, and exceptional customer experiences.