Mobile Store-in-Store Pro — Un-carrier Experience

T-Mobile US Inc.; Kailua (HI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Medical/dental/vision insurance

Discounts

Job summary

T-Mobile US Inc. is hiring Store-in-Store Mobile Associates to bring energy, passion, and expertise to customer interactions in a high-traffic warehouse/club kiosk setting. You’ll educate customers, demonstrate solutions, and help them stay connected to what matters most.

In this role, you’ll join an Un-carrier culture focused on exceptional service, teamwork, and growth. You can expect comprehensive benefits, training, and opportunities to advance as part of a company that rewards performance

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Must be at least 18 years old.
• Legal authorization to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools.
• Complete training on store-in-store processes, products, and systems; share knowledge with customers.
• Provide exceptional service, build rapport, and drive sales opportunities.

Skills

Communication

Relationship building

Customer education

Sales

Customer communications

Customer satisfaction management

Product knowledge

Leadership

Customer referrals

Sales prospecting

Sales techniques

Consultative selling

Customer service

Coaching

Customer needs identification

Education

High School Diploma

Job description

T-Mobile US Inc. is hiring Store-in-Store Mobile Associates to bring energy, passion, and expertise to customer interactions in a high-traffic warehouse/club kiosk setting. You’ll educate customers, demonstrate solutions, and help them stay connected to what matters most.

In this role, you’ll join an Un-carrier culture focused on exceptional service, teamwork, and growth. You can expect comprehensive benefits, training, and opportunities to advance as part of a company that rewards performance