Mobile Store Associate — Un-carrier Experience

T-Mobile; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee stock grants

Stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Parental leave

Tuition assistance

Job summary

T-Mobile is seeking Store-in-Store Mobile Associates to engage customers in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and drive sales while delivering exceptional service and building rapport.

Training is provided on products, systems, and processes. This role requires strong communication and relationship-building skills, 18+ years of age, and legal authorization to work in the United States.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Proactively engage with a broad range of customers in a high-traffic retail environment, educate customers, and showcase the value of store benefits.
• Complete training on store-in-store experience, new skills, products, and processes; participate in knowledge sharing and store operations.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile is seeking Store-in-Store Mobile Associates to engage customers in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and drive sales while delivering exceptional service and building rapport.

Training is provided on products, systems, and processes. This role requires strong communication and relationship-building skills, 18+ years of age, and legal authorization to work in the United States.